Bizpro Ltd – Virtual Assistants

Wow, what a great week! Bizpro completed our first franchise training course and can now really welcome our new franchisees to their own Bizpro businesses. We had great fun over the four days and had fantastic feedback from the newest members of the Bizpro team…

Getting Noticed Online

In the current financial climate, many businesses are realising the need to up their marketing strategy to ensure they are not left behind. For some businesses, advertising doesn’t work  particularly well and, unless you have significant money to spend on advertising with specialist industry publications, you could be wasting your money. So,  what’s the answer? How can you raise your profile and get your business & brand noticed and recognised effectively without breaking the bank? The internet is littered with ideas and suggestions on how to go about marketing your business and you won’t need a second mortgage to do it. Nowadays, businesses without a presence on the internet are falling way behind their competitors….

Are you up to date with your filing? Do you have an organised file structure within your business for both paper and electronic files? Can you locate your records quickly and easily?

It’s amazing how much time is wasted due to insufficient filing systems. If you’re not very organised when it comes to filing, putting a system in place for your documents and records can seem like a daunting process. It needn’t be. One of the biggest problems facing businesses is the misconception that they need to keep every document, and every email.

When it comes to managing your records, and putting an efficient filing system in place, there are several things you need to consider…

Making real use of suspension files….

A lot of people have suspension file holders in drawer units in their desks, and they use them for a myriad of different things, but right now I’m going to give you an idea of how to use them to organise your time more effectively by setting up daily & monthly rotating files. It’s a simple idea but it works well, and you can use this same philosphy on emails too.

Bizpro gets asked about telephone answering services a lot, and whilst we are happy to research the market for clients and get them the best deal, it’s not something we offer as a service ourselves. We believe that as Virtual Assistants & Virtual PA’s our focus needs to be on client work and not just answering the telephone. To us answering the telephone can be just as much of an interruption to our work as it can be to a client. We believe that if you are looking for telephone answering services you should look at a dedicated telephone answering service that is specifically set up to do just that.

And we should know!

We currently outsource all our reception calls to a firm called Kendlebell based in Swindon. We’re happy to admit we use a call answering service, as we are great advocates of outsourcing.

We keep telling our clients how beneficial it is, so we have to practice what we preach!

Kendlebell help to take the pressure off us. They know our service, what we offer, who deals with what, and we know our business is in safe hands. Answer phones aren’t really an option when it comes to business. Most callers won’t leave messages, and prefer to speak to a real person.

Who are we to argue?!