Bizpro Ltd - Virtual Assistants » Feedback http://ukvirtualassistant.co.uk Virtual Assistant helping you to work smarter Sun, 14 Mar 2010 22:01:55 +0000 http://wordpress.org/?v=abc en hourly 1 The right tools for the job? http://ukvirtualassistant.co.uk/the-right-tools-for-the-job/ http://ukvirtualassistant.co.uk/the-right-tools-for-the-job/#comments Thu, 16 Oct 2008 20:44:25 +0000 Kerry http://www.bizpro-ltd.com/bizpro-blog/?p=67 For any job you do, whether in work or home life, having the right tools for it certainly makes life easier, if not quicker. It makes sense to look at the bigger picture when faced with a job that you either don’t have the right tools for, the right training, or the right frame of mind. Sometimes, it can be much more cost effective to pay someone else to do the job for you, especially when they seem to have all the right tools, training, and experience, etc. However, sometimes things aren’t always as they appear and sometimes you can be temporarily blinded by your own need for that person to be able to do the job. So how can you safeguard against this? How can you tell you have the right person for the job every time? How do you check their credentials?

It’s an interesting point, and something that I’m careful about myself. I like to think I’m a reasonably good judge of character, but I’ve had my fingers burned, too (albeit rarely, thank goodness). In business, I am a firm believer in testimonials. They are possibly the most powerful tool you can get which validates your business and your work. They’re certainly not fool proof, (personally, I would always be aware of testimonials whose author would only put their initials to the statement), but if used correctly, they are valuable. I make it a point in my business to ask for testimonials from my clients, if they are happy with the service they have received. On the same side, if they are not happy, I would also like to know about it. Far better for you to be made aware of your faults so you can take steps to remedy them, than it is for everyone else to be made aware of them!

I use feedback forms for training, and feedback forms for my work. Any feedback or testimonial is worth its weight in gold as I know how constructive it can be for a business to know where they are falling down, and where they are exceptional. Likewise, I always try to leave a testimonial or feedback for my suppliers too.

As for the right tools for the job, if we didn’t have them, we wouldn’t be here. ;o)

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