Bizpro Ltd – Virtual Assistants

Small businesses can gain themselves some very big publicity by hosting events in the community. Unfortunately, most small businesses either don’t have the time or the budget to be able to pull off a bash that will get them noticed. Some firms, however, are discovering that outsourcing a bit of the work can help take the pressure off and still deliver an event that gets them the publicity desired.

Using a virtual assistant to help out with planning a networking meeting, a product release, a conference or other event can take a lot of the work out of the proposition and still gain a company some very positive public relations in the process.

I’m a firm believer in accountability. That is, I feel that when someone is held accountable for something, and have someone to answer to they are more likely to achieve it. Most small business owners find they have to wear a number of hats, and have a myriad of tasks to achieve, but more often than not the only person who they are accountable to is themselves.

The difficulty with having no one to push you, no one to show that you did those tasks you said you were going to is that it’s very easy to let them slide. They build up and continue to grow and the bigger they get, the more we are likely to want to put them off. There will always be those tasks that you enjoy doing and those tasks that you don’t. Inevitably, the ones you don’t enjoy doing get put to the bottom of the pile.

Bizpro gets asked about telephone answering services a lot, and whilst we are happy to research the market for clients and get them the best deal, it’s not something we offer as a service ourselves. We believe that as Virtual Assistants & Virtual PA’s our focus needs to be on client work and not just answering the telephone. To us answering the telephone can be just as much of an interruption to our work as it can be to a client. We believe that if you are looking for telephone answering services you should look at a dedicated telephone answering service that is specifically set up to do just that.

And we should know!

We currently outsource all our reception calls to a firm called Kendlebell based in Swindon. We’re happy to admit we use a call answering service, as we are great advocates of outsourcing.

We keep telling our clients how beneficial it is, so we have to practice what we preach!

Kendlebell help to take the pressure off us. They know our service, what we offer, who deals with what, and we know our business is in safe hands. Answer phones aren’t really an option when it comes to business. Most callers won’t leave messages, and prefer to speak to a real person.

Who are we to argue?!