Bizpro Ltd - Virtual Assistants » Telephone answering service http://ukvirtualassistant.co.uk Virtual Assistant helping you to work smarter Sun, 14 Mar 2010 22:01:55 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 Telephone Answering http://ukvirtualassistant.co.uk/telephone-answering/ http://ukvirtualassistant.co.uk/telephone-answering/#comments Tue, 02 Dec 2008 06:30:14 +0000 Kerry http://www.bizpro-ltd.com/bizpro-blog/?p=90 Bizpro gets asked about telephone answering services a lot, and whilst we are happy to research the market for clients and get them the best deal, it’s not something we offer as a service ourselves. We believe that as Virtual Assistants & Virtual PA’s our focus needs to be on client work and not just answering the telephone. To us answering the telephone can be just as much of an interruption to our work as it can be to a client. We believe that if you are looking for telephone answering services you should look at a dedicated telephone answering service that is specifically set up to do just that.

And we should know!

We currently outsource all our reception calls to a firm called Kendlebell based in Swindon. We’re happy to admit we use a call answering service, as we are great advocates of outsourcing.

We keep telling our clients how beneficial it is, so we have to practice what we preach!

Kendlebell help to take the pressure off us. They know our service, what we offer, who deals with what, and we know our business is in safe hands. Answer phones aren’t really an option when it comes to business. Most callers won’t leave messages, and prefer to speak to a real person.

Who are we to argue?!

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